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Our dedicated application support service is designed to ensure seamless operation and support for specific applications or platforms, whether they are hosted in the cloud or on-premise. Our team ensures that the hardware, operating systems and servers on which applications run are always running optimally. We offer comprehensive user support to resolve software and hardware issues and provide application support and advice on application functionality.

Our core services include:

  • Manage the hardware/cloud on which the application runs: We'll take care of the infrastructure your applications run on and ensure that all systems are always up-to-date and functional. This includes regular updates and maintenance to avoid potential problems.
  • Troubleshooting the application within the SLA: We provide timely and effective solutions to any application-related issues, while adhering to agreed Service Level Agreements (SLAs). Our goal is to minimize downtime and ensure that your application is always available and performing at its best.
  • Network and communication security: We implement robust security measures to protect the network and ensure secure communication between all components. This ensures that the environment where your application runs is always protected from potential security threats.
  • User support and advice: Our support doesn't just stop at solving problems. We offer application support to help users with any problems they may encounter, and we provide consulting services to help you take advantage of the full functionality of your application. This includes best practice recommendations and advice on how to make the most of your software's capabilities.

Benefits of our application support

  • Reliability: We ensure that your application always runs smoothly with minimal downtime.
  • Security: We'll protect your application environment with industry-leading security practices.
  • Professional support: Access to expert support and advice for all your application needs.
  • Efficiency: We keep your systems up-to-date and efficient, reducing the risk of unexpected problems.
Our dedicated team is ready to support the lifecycle of your application from deployment to maintenance to keep it running efficiently and securely. Contact us to find out how our application support services can benefit you