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Bring Artificial Intelligence Into Your Company — Otherwise Employees Will Start Using It on Their Own

November 25, 2025




Bring Artificial Intelligence Into Your Company — Otherwise Employees Will Start Using It on Their Own


Artificial intelligence in companies is no longer just a buzzword. It can speed up processes, reduce routine work, and help people focus on what really matters. In a discussion hosted by Hospodářské noviny, Jaroslav Vostárek from Hyverr explains where AI makes sense in Czech companies, how to implement it in a controlled way, and how to avoid chaos when employees start bringing AI tools into their work on their own.

AI in a Company Must Have a Clear Purpose

Artificial intelligence offers enormous opportunities — but only when introduced thoughtful.
According to Jaroslav Vostárek, CEO of Hyverr, we’re no longer in the phase where companies experiment with AI just because it’s trendy. Businesses today are not following the hype blindly. Instead, they focus on areas where AI can deliver measurable benefits — faster processes, time savings, and cost reductions. It’s equally important to prevent situations where employees start using various AI tools without any planning or oversight.

I in a company must have a clear purpose. Vostárek notes that most companies have moved past the initial excitement phase. They’re no longer trying to apply AI “somewhere” — they’re looking for concrete, measurable value. Companies look at references, ask about real experiences, and make decisions based on where the technology can genuinely help.

“Companies today are looking for AI use cases that make sense. They’re interested in real benefits,” says Vostárek.

Where AI Delivers the Biggest Value: Customer Support, Finance, Procurement, HR, and Back Office

In practice, AI brings the most value where processes are repetitive and well-structured. The most common use cases include:

  • Customer support — AI chatbots and virtual assistants now make up the majority of early implementations. They handle large volumes of queries, relieve operators, and drastically shorten response times.
  • Finance
  • Procurement
  • HR and administration
  • General back-office processes

Automated Mailroom: A Proven Solution in Public Administration

An automated mailroom is one of the most successful long-term AI projects in public administration. Hyverr has implemented it across multiple regions and cities, and the results are visible almost immediately. The system can take an incoming document, determine what it concerns, categorize it correctly, and initiate the next step in the process — automatically. Much of the manual data entry and document checking simply disappears. As a result, offices can handle agendas faster and with less workload. Automated mailrooms are already operating in the Zlín, Pardubice, and Moravian-Silesian regions, as well as in the city offices of Zlín and Frýdek-Místek.

First Results Within Three to Five Months

“The first outputs from a pilot can be expected within three to five months,” says Vostárek. The timeline depends on process type, data quality, and the organization’s level of readiness. Hyverr always begins with an analytical phase and a pilot to determine whether the project makes sense to scale.

When AI Doesn’t Make Sense

Hyverr openly advises against implementation when the conditions aren’t right. The two most common reasons:

  • The AI solution would be more expensive than the current process — no economic benefit.
  • Data is insufficient — low quality, missing structure, or lacking the content needed for the model.

In such cases, it’s better to fix the process or the data first.

AI Doesn’t Replace People — Human Responsibility Always Remains

Employees usually welcome AI when it reduces routine tasks, but they also worry about being replaced. According to Vostárek, this fear is mostly unfounded.

“AI speeds up and improves the accuracy of work, but it doesn’t make decisions for you. Responsibility always remains with the human,” he emphasizes.

That’s why every AI project must have a business owner who:

  • Communicates changes
  • Involves employees continuously
  • Monitors correct tool usage
  • Ensures motivation and understanding

Shadow AI: When Employees Use AI Without the Company Knowing

Pokud organizace nemá jasnou AI strategii, lidé často začnou používat různé veřejné nástroje sami.
To může být rizikové – zejména z pohledu dat.

Vostárek recommends ensuring that employees know:

  • Which data they can enter into AI tools
  • Which data is forbidden
  • Which tools the company approves
  • How data security risks are handled

Banning AI doesn’t solve anything. What matters is educating employees and offering safe, company-approved tools.

When AI Makes a Mistake: Switching to Manual Mode

AI is not infallible — and Hyverr accounts for that. “In cases of uncertain results, the task automatically switches to manual mode,” explains Vostárek. AI is not an autonomous decision-making system. It speeds up work, extracts data, and assists employees, but final responsibility always remains with a human.

What Companies Should Take Away

Vostárek summarizes the key recommendations:

  • AI is an opportunity, not a threat
  • Every company should have a digital ambassador
  • Implement AI gradually and thoughtfully
  • Pilots allow quick validation of benefits
  • Controlled AI usage is safer than employees implementing it on their own

Today, artificial intelligence represents a path to faster and more accurate processes — but only when implemented strategically, with a focus on security and employee engagement.

If you want to explore the topic in more detail, you can find the full interview and video recording of the discussion directly on the website of Hospodářských novin.